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@@ -11,48 +11,24 @@ weight = 8
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# Troubleshooting
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-This page is dedicated to helping you solve any problem you have getting
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-Grafana to work. Please review it before opening a new [GitHub
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-issue](https://github.com/grafana/grafana/issues/new) or asking a
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-question in the `#grafana` IRC channel on freenode.
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-
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-## General connection issues
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-
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-When setting up Grafana for the first time you might experience issues
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-with Grafana being unable to query Graphite, OpenTSDB or InfluxDB. You
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-might not be able to get metric name completion or the graph might show
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-an error like this:
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-
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-
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-
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-For some types of errors, the `View details` link will show you error
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-details. For many types of HTTP connection errors, however, there is very
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-little information. The best way to troubleshoot these issues is use
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-the [Chrome developer tools](https://developer.chrome.com/devtools/index).
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-By pressing `F12` you can bring up the chrome dev tools.
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-
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-
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-
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-There are two important tabs in the Chrome developer tools: `Network`
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-and `Console`. The `Console` tab will show you Javascript errors and
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-HTTP request errors. In the Network tab you will be able to identify the
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-request that failed and review request and response parameters. This
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-information will be of great help in finding the cause of the error.
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-
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-If you are unable to solve the issue, even after reading the remainder
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-of this troubleshooting guide, you should open a [GitHub support
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-issue](https://github.com/grafana/grafana/issues). Before you do that
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-please search the existing closed or open issues. Also if you need to
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-create a support issue, screen shots and or text information about the
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-chrome console error, request and response information from the
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-`Network` tab in Chrome developer tools are of great help.
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-
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-### Inspecting Grafana metric requests
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-
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-
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-
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-After opening the Chrome developer tools for the first time the
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-`Network` tab is empty. You will need to refresh the page to get
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-requests to show. For some type of errors, especially CORS-related,
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-there might not be a response at all.
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+## visualization & query issues
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+
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+The most common problems are related to the query & response from you data source. Even if it looks
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+like a bug or visualization issue in Grafana it is 99% of time a problem with the data source query or
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+the data source response.
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+
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+So make sure to check the query sent and the raw response, learn how in this guide: [How to troubleshoot metric query issues](https://community.grafana.com/t/how-to-troubleshoot-metric-query-issues/50)
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+
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+## Logging
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+
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+If you encounter an error or problem it is a good idea to check the grafana server log. Usually
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+located at `/var/log/grafana/grafana.log` on unix systems or in `<grafana_install_dir>/data/log` on
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+other platforms & manual installs.
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+
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+You can enable more logging by changing log level in you grafana configuration file.
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+
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+## FAQ
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+
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+Checkout the [FAQ](https://community.grafana.com/c/howto/faq) section on our community page for frequently
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+asked questions.
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